Off-the-shelf software fits badly
You pay per seat for features you never use and still work in spreadsheets.
Service category
Custom CRM & Business Automationfor businesses that want results
Custom CRM and automation built around how your business actually runs — enquiries tracked, follow-ups reminded, reports ready without chasing anyone. Delivered from Dhanbad, Jharkhand for clients across Ranchi, India and overseas.
- custom CRM
- sales automation
- lead management
- WhatsApp CRM
What you get
- Take the full category or a single service
- Written scope and timeline before work begins
- One accountable team, one point of contact
- Monthly reporting in plain language
Based in Dhanbad, Jharkhand · working across India and overseas
Custom CRM Development
A CRM shaped to your sales flow instead of forcing your team into someone else's software.
View serviceLead Management System
Every enquiry from website, WhatsApp, calls and ads captured in one tracked pipeline.
View serviceWhatsApp CRM Integration
WhatsApp enquiries logged against a customer record, so follow-ups never depend on one staff phone.
View serviceSales Follow-Up Automation
Automatic reminders and follow-up sequences so high-value enquiries are never forgotten.
View serviceBusiness Process Automation
Quotations, approvals, tasks and daily reports moved out of registers and spreadsheets.
View serviceInventory & Order Management
Stock, orders and dispatch tracked in one place, with roles for each team member.
View serviceCustomer & Dealer Portals
Logged-in portals for clients, dealers or distributors to place orders and see status.
View serviceCRM Dashboards & Reporting
Owner-level dashboards showing enquiries, conversions and team performance at a glance.
View service
Other categories
The problem
Where businesses usually lose money
These are the issues custom crm & business automation is meant to fix. If two or more sound familiar, the fix is usually cheaper than the leak.
No visibility for the owner
You cannot see pipeline, staff performance or conversion rate without asking around.
Leads scattered across channels
Calls, WhatsApp, Instagram and walk-ins recorded nowhere, so half are never followed up.
Follow-up depends on memory
Staff forget, customers feel ignored, and the deal goes to whoever called back.
The outcome
What changes once this is in place
We scope around business results, not deliverable counts. This is what clients notice in the first few months.
- 01
Built around your process
Your stages, your fields, your approvals — not a template you adapt to.
- 02
Owner-level clarity
Live dashboards on leads, conversion, staff activity and revenue.
- 03
Every lead in one place
Automatic capture from website, ads, WhatsApp and calls into a single pipeline.
- 04
Follow-up that runs itself
Reminders, sequences and WhatsApp nudges triggered without anyone remembering.
Scope
What custom crm & business automation includes
- Integrations with existing tools
- Team training and handover
- Process mapping workshop
- Custom pipeline and stage design
- Lead capture from web, ads and WhatsApp
- Automated reminders and assignment rules
- Role-based access for staff
- Reporting dashboards for management
Typical timeline
- 1Week 1Discovery call, scope in plain language, access and approvals sorted.
- 2Week 2–3Build and review cycles with you seeing progress, not just promises.
- 3Week 4Testing, tracking, handover and a short training walkthrough.
- 4OngoingMonthly reporting and improvements based on what the numbers show.
Who it is for
Custom CRM & Business Automation that fits how you actually sell
We work with owners and marketing leads who need one accountable team. custom CRM, sales automation, lead management — planned, delivered and reported from one place.
- Dhanbad
- Ranchi
- Bokaro
- Jharkhand
- Kolkata
- Patna
- Across India
- Overseas clients
- 01
Hospitals and clinics following up on appointments
- 02
Dealers, distributors and B2B sales teams
- 03
Jewellery and high-ticket retail managing bridal enquiries
- 04
Builders and developers tracking site visits to booking
Why Growmatic Digital
Seven years of delivery, not promises
- 7+
- Years delivering
- 100+
- Websites live
- 1
- Connected team
- 01
You own everything
Domains, hosting, code, ad accounts and data stay in your name. No lock-in.
- 02
Reporting you can act on
Monthly summary of what was done, what moved and what we recommend next.
- 03
One team, one point of contact
Design, build, SEO and reporting sit with the same people, so nothing falls between vendors.
- 04
Written scope before payment
You approve deliverables, timeline and exclusions in plain language first.
Free consultation
Tell us what you need. We will tell you what it actually takes.
No obligation, no jargon — a straight answer on scope, sequence and what to do first.
Contact
Get a free consultation
Share a few details and we will get back to you with practical suggestions.